The issue has been fully resolved.

We have identified a service disruption affecting the Cloud Log Forwarder service. Our engineering team is actively investigating the issue and working on resolving it.

The issue has been fully resolved, and all affected services are operating normally. If you continue to experience any related issues, please contact our Support Team so we can investigate your case and assist you as quickly as possible.

We have implemented a new fix. We are currently monitoring the service to ensure it remains stable.

The ongoing issue is also affecting several services and features, including the VOD Platform (content upload and media conversion/transcoding), certain AoD functionalities, Cloud Logs, and Cloud Server Backup. Users may experience delays, failures, or temporary unavailability while our team continues working to fully resolve the issue and restore all affected services.

The issue has reoccurred, and our team is actively working to implement a fix. We will continue to monitor the situation closely and provide additional updates as soon as more information becomes available.

We have identified the root cause and implemented a fix. We are currently monitoring the service to ensure it remains stable.

We have received several reports regarding issues with Simin Object Storage.

The issue has been resolved successfully.

The issue has been resolved and we are monitoring the situation.

We have identified a service disruption affecting the AIaaS platform and its APIs. Our engineering team is actively investigating the issue and will provide updates in this thread as soon as more information becomes available.